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Port Alberni Service Review

January 2013

BC Transit and the City of Port Alberni implemented a number of transit service changes in August 2012. In order to measure the effectiveness of these recent transit service changes, BC Transit conducted post-implementation surveys with transit riders in the fall of 2012. The results of the survey revealed that customers had a number of significant concerns with the service changes. Based on the review of the survey results and feedback received from the operating company a number of changes have been recommended below to address customer concerns. The recommendations were approved in January by council and will be implemented in early July 2013. See the survey results here and recommendations to council here.

November 29, 2012 - Thanks for your input!

Thank you for your participation, the surveys are now closed and we are analyzing and summarizing your feedback. The outcomes are expected to be presented to council and posted here in late January or early February.
If you have any comments on the Service Review or service changes, please write to

October 2012

BC Transit wants to hear how you feel about the changes to the transit system. Passengers may be approached while on our buses for face-to-face input from October 23 to 25, 2012. You can also share your opinions online at or fill out a survey at Port Alberni City Hall until October 29, 2012.

August 26th, 2012

Implementation of several Service Review recommendations went into effect in the Port Alberni Transit System. Those changes included a new exchange at Redford and 12th Avenue and increased frequency on routes from 60 minutes to 45 minutes.

April 23th, 2012

The Port Alberni Transit System Service Review has now been endorsed by the City of Port Alberni. The approved Service Review report is available here.

Contact Information


BC Transit
520 Gorge Rd East
Victoria, BC V8W 2P3

250.385-2551 ext. 5171