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handyDART Service Information

handyDART bus operating in downtown Victoria.  Photo by: Chris Cassidy

Photo by: Chris Cassidy
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handyDART is a BC Transit service that picks you up at your door and drops you off at your destination.

People with permanent or temporary disabilities that prevent them from using transit without assistance may be eligible for handyDART door-to-door services. Such disabilities may need to be confirmed by a medical practitioner.

Service Hours

Monday to Thursday 7:00 a.m. to 10:00 p.m.
Friday 7:00 a.m. to midnight
Saturday 8:00 a.m. to midnight
Sunday and holidays 8:00 a.m. to 10:00 p.m.

Service to Sooke is twice a week on Monday and Thursday

Office Hours

Monday to Friday, 8:00 a.m. to 5:00 p.m.

Types of Trips

Subscription Trips

Subscription trips are scheduled once a week or more at the same location and time for a minimum of 4 months. To request this service, show one month of trip history with no changes in time, day or destination. During this period, continue to book your own trips. Once your subscription trip is established, your trips are booked automatically. You only need to call to cancel trips. Subscription trips are cancelled on statutory holidays, except for renal patients. You must contact handyDART if you need to keep a trip on a holiday.

Reservation trips

Reservation trips are one time or occasional trips for any purpose at any time. These trips are scheduled on a first-to-call basis. You need to book a trip in advance of the date required but no more than 14 days in advance. The number of days in advance depends upon the day and time requested. We have been able to provide some trips with as little as a few days' notice.