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Contact Information and Customer Service Report

For transit information, specific trip concerns, Lost and Found and employment opportunities please contact Vernon Regional Transit

To make general comments and suggestions to improve your regional transit system, please contact the City of Vernon, District of Coldstream or the North Okanagan Regional District.

Note: Please keep your submissions professional! We will not respond to any submissions that contain inappropriate language.

Vernon Regional Transit Customer Service Report

For Vernon and Coldstream routes.
For regional routes #60, #61, #70 and #90.

Is your comment a:
Commendation Compliment Complaint
Suggestion Inquiry

Please describe the incident, including the route number or name.
If you have a suggestion or inquiry, please provide details:

When did the incident occur?


Bus number:

Where did the incident occur?
Last timing point or street address:

Direction of bus (e.g. to downtown):

Would you like a transit representative to call?
Yes No

First Name:
* mandatory
Last Name:
* mandatory
Phone Number:
* mandatory
* mandatory

Please validate that you're human:

Please Note: Because a transit representative may need to investigate the incident, it may be several days before you are contacted.


Vernon Regional Transit System

TRANSIT INFO: 250.545.7221




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