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Kelowna Contact Information
and Customer Service Report
 
 

For 24-hour Kelowna transit information, specific trip concerns, Lost and Found and employment opportunities please call the BusLine at 250-860-8121, or e-mail Farwest Transit Services at mike.docherty@firstgroup.com.

(To make general comments and suggestions to improve your regional transit system, please contact the City of Kelowna)

Note: Please keep your submissions professional! We will not respond to any submissions that contain inappropriate language.

Kelowna Customer Service Report

Is your comment a:
Commendation, Compliment, Complaint,
Suggestion, Inquiry

Please describe the incident, including the Route number/name.
If you have a suggestion or inquiry, please provide details:

When did the incident occur?
Date:

Time:

Bus Number:

Where did the incident occur?
Last timing point or street address:

Direction of bus (i.e. to downtown, etc.):

Would you like a Transit representative to call?
Yes, No

First Name:

Last Name:

Phone Number:

E-mail:

Please Note: To enable Transit to investigate the incident, it may be several days before a representative contacts you.

 
 
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