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Family of Accessible Services

The Kelowna Regional Transit System offers three types of accessible transit service.

Conventional Transit Service

On the regular, fixed-route transit system a fleet of Low-floor buses provide wheelchair and scooter accessible service on transit routes throughout the region. Low-floor buses are equipped with a ramp, have no entry steps and have a kneeling feature that lowers the entry level for passengers who use walkers, crutches or who have difficulty climbing stairs.

handyDART Service

handyDART is a transportation service for persons who have a disability that is sufficiently severe that the person is unable to use conventional transit service without assistance. handyDART service is provided to and from accessible building entrances. You must be registered with the handyDART office before you can use the service.

Taxi Saver Program

For those times when the handyDART system is unavailable, the Taxi Saver Program provides registered handyDART passengers with subsidized taxi service, giving them the flexibility to coordinate their own trips.

Taxi Supplement Program

The Taxi Supplement Program enables the handyDART operator to book trips in taxis when the regular vehicle(s) is unavailable, either because of capacity issues or because the trip cannot be accommodated in a timely manner. In essence, the handyDART operator becomes one large regular client to the taxi company, while in turn the vehicles of the taxi company act like extra vehicles to the handyDART operator.

For instance, if a passenger requests a trip when the handyDART vehicle is unavailable, Taxi Supplement enables the handyDART dispatcher to relay the passenger's name, pickup and drop off details to a participating taxi company. The taxi company then slots that passenger into their bookings for the day and picks up and drops off the passenger at the assigned locations and times. There may be restrictions on the use of this service including requirements for ride sharing and budget limitations.

Community Bus

The Community Bus is a transit service available to residents of Peachland. A fully accessible vehicle provides fixed-route service with flexible schedules to permit the bus to deviate from its route to pick up passengers living beyond the normal walk limits of the transit service, and passengers with disabilities.

Route deviation times are limited, and passengers should call the dispatch office at least a day in advance to request their pick-up time. All Community bus passengers will transfer to fully accessible conventional service at the Westbank Exchange. Please call 762-3278 for more informaiton on the Community Bus.

   

Kelowna Regional Transit System

TRANSIT INFO: 250.860.8121