handyDART is part of the Accessible Services offered from your local
transit service. Many handyDART customers use a combination of fixed-route and
handyDART services depending on their travel needs and destination.
Two types of accessible transit service are offered: shared door-to-door handyDART
service and fixed-route service. Fixed-route service includes either low-floor
buses with ramps or lift-equipped buses on fixed routes and schedules.
Fixed-route buses have securements for wheelchairs or scooters. To check
if a stop is accessible, call your local transit office. Customers using wheelchairs
or scooters, registered handyDART customers or CNIB pass holders may travel
with an attendant. Attendants travel free and must board and exit at the same
stop as the customer requiring assistance and help load and secure mobility
aids on the bus.
handyDART is an accessible, door-to-door shared transit service for
people with permanent or temporary disabilities that prevent them from using
fixed-route transit without assistance from another person. handyDART picks
you up at your accessible door and drops you off at the accessible door of your
destination. Customers must first register , at no charge, for this program.
This handyDART information will help customers, caregivers and family members
become familiar with accessible transit services, offer travelling tips, safety
information and answers to frequently asked questions.
Click here for service and office hours and the
Types of Trips
Subscription trips are scheduled once a week or more at the same location and
time for an extended period. An example would be a biweekly physical therapy
appointment. To request this service, you must contact handyDART to check availability.
Subscription trips are cancelled on holidays. Renal patients should check with
the hospital and handyDART for holiday service. You must contact handyDART if
you need to keep a trip on a holiday.
Reservation trips are one time or occasional trips. These trips are scheduled
on a first-to-call basis. You need to book a trip in advance of the date required
but no more than 14 days in advance.