Transit Operator Duties, Qualifications and Application Procedures

Duties

• Transports customers throughout the Capital Regional District, in accordance with BC Transit policies, observing all traffic laws and safety rules, and adhering to time schedules.
• Courteously and professionally interacts with customers, including answering inquiries en route, making general announcements of assistance to customers, issuing transfers, collecting correct fares and ensuring valid passes are presented.
• Completes a variety of vehicle and incident reports as required. Carries out emergency/accident procedures when required.

Qualifications

• Minimum age 19 years;
• Valid BC Drivers License, Class 5 or higher, with demonstrated driving record indicating safe and responsible vehicle operation over the past 5 years;
• Capable, after training, of holding a Class 2 driver's licence with airbrake endorsement;
• Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service;
• No criminal convictions or pending charges relating directly to the Transit Operator position;
• Ability to understand, speak, and write English in order to communicate effectively with the traveling public and to report on incidents involving safety and/or service;
• Able to pass a comprehensive medical examination relating to Motor Vehicle Act requirement for a class 2 driver's licence;
• Willing to work shifts, including split shifts, weekends, and statutory holidays (transit service operates 7 days per week, 21 hours per day);
• A good knowledge of the Greater Victoria area is an asset.

Additional Information

• This position requires working shifts, including split shifts, as well as weekends and statutory holidays.
• Selected applicants will be required to participate in the Transit Operator recruiting process, consisting of a progressive series of tests and interviews, medical examination as required for licensing, and criminal record check.

Hourly Wage Schedule, Effective April 2008

Rate of Pay Per Canadian Auto Workers, Local 333 Collective Agreement.